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Need help, found a bug, or have a suggestion? Email us and we usually reply within a couple of days.
HarmonyOS
The HarmonyOS edition is a fully free offline game. Progress and unfinished boards stay in the App's private on-device storage; it currently has no Gentleflow account or cloud-sync service.
iOS common questions
How do I restore my purchase?
Open Sweeple, go to Settings, and tap “Restore Purchases” while signed in with the Apple Account used for the original purchase.
How do I manage or cancel a subscription?
Open iOS Settings › [your name] › Subscriptions › Sweeple. Deleting the App does not cancel an active subscription. The Lifetime purchase is a one-time purchase and does not renew.
Does my progress sync between devices?
Sweeple can sync supported game data through your personal iCloud account when iCloud Sync is enabled. Uploading new progress to iCloud is a Premium feature.